Sales Representative
Full Time • Baltimore
Job Description
Do you get excited about growing with a new business? Do you value autonomy and yet, can thrive in being held accountable? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life. In the role of B2B Business Development and Sales, your job is to find and build relationships with customers who work in property management and facilities maintenance. Our services are unique, so it will be your job to educate and build trust with our customers. We are looking for someone who lives out our core values of Serving Others, being a Problem Solver and Trusting the Process.
Job Duties and Responsibilities
· Meet with 12-15 customers a day
· Visiting customers in a variety of industries including Property Management, Hotels and New Construction Projects
· Maintaining and expanding existing Customer Relationships
· Educating customers on Surface Expert’s capabilities
· Validating level of customer satisfaction and opportunities to improve
· Earning the Trust of Customers
· Embracing sales scripts and role-playing with marketing and sales professionals
· Documenting sales activities in CRM; from lead generation to work order completion and steps in-between
· Reporting on customer visits accurately and timely
Required Qualifications:
· Meet with 12-15 customers a day
· Visiting customers in a variety of industries including Property Management, Hotels and New Construction Projects
· Maintaining and expanding existing Customer Relationships
· Educating customers on Surface Expert’s capabilities
· Validating level of customer satisfaction and opportunities to improve
· Earning the Trust of Customers
· Embracing sales scripts and role-playing with marketing and sales professionals
· Documenting sales activities in CRM; from lead generation to work order completion and steps in-between
· Reporting on customer visits accurately and timely
Required Qualifications:
· One to two years of business development/sales experience
· Comfortable in B-to-B sales and customer interfacing roles, including cold calls
· Goal-oriented, energetic and a self-starter
· At least 25 years of age, licensed to operate a passenger car and have a clean driving record
· Professional, caring. humble and service minded
· Willing to work in a metrics-based, process-driven business development team
Preferred Skills:
· Comfortable in B-to-B sales and customer interfacing roles, including cold calls
· Goal-oriented, energetic and a self-starter
· At least 25 years of age, licensed to operate a passenger car and have a clean driving record
· Professional, caring. humble and service minded
· Willing to work in a metrics-based, process-driven business development team
Preferred Skills:
· General working knowledge of multi-family units/property and/or construction industry
· Experience using CRM tools and process
Job Benefits:
. Company paid one week sales training in Spokane, Washington
· Company provided car.
· Company provided cell phone.
· Company provided car.
· Company provided cell phone.
. 10 days Paid Time off
· 8 Paid Holidays in a calendar year
· Portion of Medical Insurance Premium Reimbursement
· Monday to Friday work week
· Bonus potential from day one!
· 8 Paid Holidays in a calendar year
· Portion of Medical Insurance Premium Reimbursement
· Monday to Friday work week
· Bonus potential from day one!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
Compensation: $40,000.00 - $80,000.00 per year
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
- Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
- Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Our Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
Serve Others
- Put Relationships First
- No Jerks
- Be Humble
Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
(if you already have a resume on Indeed)
Or apply here.
Paid Training
Competitive Compensation with Bonus Potential
Paid Time Off