A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
We Offer:
- Pay range of $20 - $25 per hour includes base pay and performance-based bonuses
- This is a Full-Time position
- Monthly bonus program depending on add-on repairs
- 1 week Paid New Hire Training
- No weekends, late nights, or evenings
- Company Car
- All necessary tools and products needed for work
- Dedicated Help Lines: Technician Support Team on call to assist to questions
- Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
- An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do
- Experience working with power tools is a plus (i.e. power drill, airbrush etc)
- Experience working in facilities maintenance can be a big plus but is not required.
- Smartphone
- Within 24 hours: A live team member will reach out to all applicants
- Within 48 hours: We’ll schedule an in-person interview
- Within 7 days: The hiring process is typically complete, and we celebrate your first day with a team lunch
We're seeking someone with experience in the construction industry, a trade, or any kind of handyman work. Your familiarity with tools, construction materials, and basic construction common sense will be essential in mastering the Surface Experts process.
Follow The Repair Process:
- Understand and utilize our unique step by step repair process
- Employ each tool in your custom tool-kit
- Problem-solve repairs with creativity
- Display world-class customer service for tenants and property management staff
- Track work progress and notes in our dispatch tool
- Communicate with the support team with questions
- On the jobsite for 4+ customers per day
- On-site Work Orders, customer service, and follow-ups
- Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.
- Integrity
- Put Relationships First
- Be Humble
- Problem Solver
- Be Curious & Teachable
- Organized
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
- Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
- Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Our Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
Serve Others
- Put Relationships First
- No Jerks
- Be Humble
Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
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