Repair Technician
Full Time • Gilbert / Queen Creek / Mesa
Responsive recruiter
Benefits:
- Bonus based on performance
- Company car
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Benefits/Perks:
- Base Hourly Rate + Bonus Opportunity: Performance-based commissions starting on day 1
- Paid holidays and accruable vacation
- Paid Training for new hires
- Company Car: Branded company vehicle for job duties
- Tools Included: All necessary tools and product are provided
- Work/Life Balance: No required overtime, no nights, no weekends
- Ongoing repair training and career development
- Dedicated Help Lines: Technician Support Team on call to assist with questions
- Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.
Surface Experts is a national brand that is in the process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine whether someone will have the skill set to be able to learn quickly.
A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
Job Duties and Responsibilities:
In the Field Daily
- On the jobsite for 4+ customers per day
- On-site Work Orders, customer service, and follow-ups
- Working for a variety of customers in different industries including Property Management, Hotels, Builders, etc.
Customer Service and Communication
- Display world-class customer service for tenants and property management staff
- Track work progress and notes in our CRM/Dispatch tool
- Communicate with support team with questions
Follow Repair Process
- Understand and utilize our unique 5-step repair process
- Employ each tool in your custom tool-kit
- Problem-solve repairs with creativity
Preferred Qualifications:
- Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
- Experience working in facilities maintenance can be a big plus, but is not required
- An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.
- Willingness to commit to learning a skill that may take months to master.
The perfect candidate will also have:
- Attention to detail
- Ability to manage your own schedule
- Customer service experience
- Excellent work ethic; and
- Enjoy working with a team
Our Mission:
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
The ideal applicant is someone who takes pride in their work and enjoys fixing things. Most of our customers are faced with replacing their counter, floor, tub or other hard surface. As a repair tech we can repair the damage, saving them the hassle and cost of replacement.
Our Core Values:
- Serve Others
- Be a Problem Solver
- Trust the Process
Compensation: $18.00 - $24.00 per hour
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
- Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
- Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Our Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
Serve Others
- Put Relationships First
- No Jerks
- Be Humble
Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
(if you already have a resume on Indeed)
Or apply here.
Paid Training
Competitive Compensation with Bonus Potential
Paid Time Off