Do you get excited about growing with a new business? Do you strive to wow your customers and enjoy the satisfaction of a job well-done? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life. We provide a service you can be proud of with a team you'll enjoy working with.

We are a national franchise and are growing our local team. As a Surface Experts Field Technician, your job is to repair small spot damage on interior surfaces, such as countertops, appliances, tubs, floors, glass cooktops, etc. You will build relationships with customers built upon trust, reliability and quality service. You will look for opportunities to expand our sales and services by educating customers on our unique services.

Job Duties and Responsibilities:

Fulfill repairs onsite
- Travel within the Kansas City area (primarily north and downtown) to reach customer sites
- Complete quality repairs following Surface Experts training process
- Apply problem-solving skills to identify the appropriate solution for each repair
Build customer relationships
- Provide high quality service
- Communicate frequently and consistently
- Identify additional opportunities and educate customers on available services
Work as a team to collaborate and reach goals

Required Qualifications:

Excellent communication and collaboration skills
Ability to see color and match subtle hues
Attention to detail
Commitment to quality work within reasonable timelines
Customer service experience and qualities
Professional, caring and service-minded
Licensed to operate a passenger car and have a clean driving record
Ability to lift 30 pounds, climb stairs, and kneel to access repairs
Excitement and energy to be part of something new with huge growth potential

Preferred Experience:

Experience working with your hands in similar work, either professional or hobby, such as maintenance, construction, various arts or trades, restoration and home projects, etc
Experience in related industry, such as property maintenance, construction or trades

Job Benefits:

Competitive compensation with bonus opportunity and add-on commissions
Paid holidays
Paid time off after six months
Paid training
A company car for completion of job duties
Wellness stipend for assistance with medical benefits
Cell phone or monthly stipend provided

Experience a Day-in-the-life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Compensation: $20.00 - $25.00 per hour

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

Put Relationships First
No Jerks
Be Humble

Be a Problem Solver

Be Curious
Seek to Understand the Cause of the Problem
Work Smart
Constantly Improve

Trust the Process

Be Organized
Be Teachable
Put Business Needs Above Personal Wants

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